We are looking for a ServiceNow CSDM Developer to join our CMDB team and the design and enhancement of our Common Service Data Model (CSDM) and CMDB.

Responsibilities:

Develop and implement CSDM-aligned CMDB structures and relationships.
Configure and manage Application Services, Business Applications, and Service Offerings.
Support Discovery, Service Mapping, and integrations across other servicenow modules and discovery tool like ITOM and BMC Remedy.
Develop scripts, workflows, and dashboards to improve data quality and automation.
Collaborate with cross-functional teams to drive service visibility and data governance.

Requirements:

5+ years of hands-on experience with ServiceNow CMDB and CSDM (v3.0 or later).
Strong skills in JavaScript, Glide API, and ServiceNow configuration.
Solid understanding of ITIL v4 and ServiceNow platform architecture.
Experience in data modeling, CI class design, and CMDB health improvements.
Excellent communication and documentation skills ,able to explain complex models in simple terms
ServiceNow certifications (CIS CMDB, CIS Discovery, CSA) preferred.