Job Title: Salesforce Administrator Field Service Lightning (FSL)- Only W2
Location: Remote
Experience: 5 Years
Role Summary
We are seeking a skilled Salesforce Administrator to support and maintain our global Salesforce platform across multiple clouds, including Sales, Service, Field Service (FSL), Marketing, and CPQ . This role focuses on system configuration, user support, data integrity, and ensuring smooth day-to-day Salesforce operations.
Top Requirements
3 5 years of hands-on experience in Salesforce Field Service Lightning (FSL) projects
Strong experience with Asset Management and Product Items
Valid Salesforce certifications:
Salesforce Administrator (Required)
Service Cloud
Field Service Lightning
Platform Admin (Preferred)
Key Responsibilities
Configure and manage Salesforce environments (custom objects, fields, page layouts, record types, validation rules)
Administer users, profiles, roles, and permission sets ensuring security and access control
Build and maintain reports, dashboards, and list views
Support and enhance Field Service Lightning (FSL) configurations and workflows
Monitor system performance and troubleshoot issues
Collaborate with business stakeholders to gather requirements and implement enhancements
Perform data imports, exports, and data cleansing
Stay current with Salesforce releases and apply relevant updates
Maintain system documentation, processes, and best practices
Provide end-user training and ongoing support
Required Qualifications
Bachelor's degree in Computer Science, MIS, or related field (preferred)
2+ years of Salesforce Administration experience (FSL experience strongly preferred)
Salesforce Administrator Certification (Required)
Strong understanding of Salesforce best practices and platform limitations
Experience with data management and integrations
Familiarity with Jira, Confluence, and Azure DevOps is a plus
Soft Skills
Excellent problem-solving abilities
Strong communication and collaboration skills
Highly organized with attention to detail
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