Packaging Equipment Service Engineer (Field) Job at Optima Machinery USA Corporation, Green Bay, WI

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  • Optima Machinery USA Corporation
  • Green Bay, WI

Job Description

Ready to be the go-to expert for complex packaging systems?

If troubleshooting electro-mechanical machinery, delighting customers, and living on the road energize you, this role is built for you. You will be the hands-on engineer customers trust to install, stabilize, and optimize equipment performance.

Your impact

  • Own on-site installs, inspections, and preventive maintenance across a variety of packaging platforms.
  • Hunt down root causes in mechanical, electrical, and pneumatic systems; perform fast, durable fixes.
  • Calibrate and test equipment to spec; manage parts ordering and replacements.
  • Coach operators and maintenance teams on operation and basic care to maximize uptime.
  • Capture detailed service notes and closeout reports in company systems.
  • Tune packaging systems to customers' products and production requirements for better throughput and quality.

Bring these capabilities

  • Mechanical/electrical troubleshooting mastery and strong diagnostic instincts.
  • Fluency in reading electrical and pneumatic schematics and technical drawings.
  • On-the-spot problem solving and sound judgment at customer sites.
  • Clear communication, professionalism, and a customer service mindset.
  • Reliable time management; punctual response to service needs.
  • Adaptability to changing schedules and varying shifts.
  • Independent work ethic; proficiency with digital tools; comfort with metric measurements and tolerancing.

Background we look for

  • Technical certification or an associate’s degree in electro-mechanical or related field.
  • SAP experience ideal.
  • 5 years in packaging equipment industry.

Where and how you will work

Primarily at customer sites for installs, maintenance, and repairs. You will follow site safety rules and collaborate with both customer and internal teams.

Position Type/Expected Hours of Work: This is a full-time, hourly position based out of the Green Bay, WI office. The expectation is that the employee is available when service is required and is also available for continued training. When not traveling, employee needs to remain flexible to be available when the customer needs demand a technician for support.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This is largely an active technical role whereby there may be times where the employee will be required to lift up to 40lbs.

Travel

The travel requirements for this position are approximately 70-80%.

Willingness to travel: 75% (Preferred)

Location

Ability to Commute: Green Bay, WI 54304 (Required)

Work Location: In person

Compensation & benefits

Job Type: Full-time

  • 401(k) and 401(k) matching
  • Health, dental, and vision insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Employee assistance program
  • Professional development assistance
  • Referral program

Other duties

Please be advised that this job description does not cover or contain a comprehensive listing of all activities, duties, or responsibilities required of the employee for this job. The duties, responsibilities, and activities are subject to change at any time, with or without notice.

Job Tags

Hourly pay, Full time, Work at office, Flexible hours, Shift work,

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