Job Description

Important Notice

Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @pharmacord.com and/or @echo.newtonsoftware.com email address regarding next steps in our interview process.

Please Note:

• PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @pharmacord.com or @echo.newtownsoftware.com email address, or through our scheduling platform, Calendly .
• We will never request your bank account information at any stage of the hiring process.
• We will never send a check (electronic or physical) to purchase home office equipment.

If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at careers@pharmacord.com

Our Company: PharmaCord is a leading provider in specialty drug patient support services. We are committed to enhancing the patient experience on therapy by providing them with compassionate support throughout their journey to better health.

We accomplish this through our world class technology and our talented team of benefit specialists, nurses, pharmacists, case managers, data scientists, pharmacy techs, program managers, and other incredibly talented team members.

We are PharmaCord, a purpose-driven organization on a rapid growth journey .

We are seeking a highly motivated Market Insights Analyst to join our team and help us better understand our market landscape, customer needs, and competitive environment. As a Market Insights Analyst, you will be responsible for gathering, analyzing, and interpreting market data to provide actionable insights that guide our business strategy. Your primary focus will be on understanding market trends, customer behavior, and business performance to support strategic planning and decision-making processes.

A typical day in the life of a Market Insights Analyst will include but not be limited to the following:

Market Research & Analysis:

Conduct quantitative and qualitative research to identify market trends, customer behavior, and competitive positioning.

Analyze economic, industry, and market data to forecast trends and identify business opportunities.

Prepare detailed reports, dashboards, and presentations with insights and recommendations for key stakeholders.

Data Collection & Management:

Gather data from various sources including industry reports, surveys, internal databases, and customer feedback.

Develop and manage market research tools such as surveys, focus groups, and data analytics software.

Competitor Analysis:

Monitor competitors’ strategies, pricing models, product offerings, and market penetration.

Prepare regular competitor landscape reports with actionable insights for the sales and product teams.

Customer Insights:

Analyze customer feedback and behavior to identify trends in customer preferences and satisfaction.

Work closely with the team to develop customer segmentation and targeted strategies.

Reporting & Communication:

Create comprehensive and easy-to-understand visual reports, charts, and presentations.

Present findings to senior management and cross-functional teams to support strategic decision-making.

This job might be for you if you (requirements of the role):

• Have a 4-year bachelor’s degree is required
• Have some SQL experience
• Are technically savvy with excellent troubleshooting and analytical skills
• Are proficient in Microsoft Office applications, specifically Excel, PowerPoint, and Word
• Have experience working in healthcare, whether it be medical billing, coding, administration, etc. is preferred
• Have experience building and managing relationships, including interacting with all levels of management (both internally and client-facing)
• We are located in the River Ridge Commerce Center at 150 Hilton Drive, Jeffersonville, IN. You must be willing to work in this location; PharmaCord does reimburse for tolls if applicable, at the frequent user rate. This rate is applied after 40 trips per month (valued at $678.60 per year)

Physical Demands & Work Environment:

• This is a full-time exempt position.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, use hands to type, handle or feel; and reach with hands and arms. Must be able to type 35 WPM with 97% accuracy.
• Ability to sit for extended periods of time.
• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.

Once you land this position, you’ll get to enjoy:

Our Benefits & Perks

• Affordable Medical, Dental, and Vision benefits with no premium increases in 4 years
• Concierge Medical Clinic free of cost for those enrolled in a PharmaCord medical plan (including dependents)
• 401(k) company match
• Wellness discounts on health premium
• HSA employer contribution
• Company paid Short-term Disability (STD)
• Company paid and voluntary Life Insurance options
• Voluntary Life, AD&D and Long-Term Disability Insurances
• Paid Parental Leave of Absence
• Wellness and Employee Assistance Programs
• PTO benefits, flex days and paid holidays
• Employee Referral Program
• Ambassador Program
• Tuition reimbursement program
• And more

A Career You'll Love

• Working for PharmaCord - voted Best Places to Work in Kentucky for 2019 and 2021.
• Voted Best Companies for Employee Happiness, Best Companies for Women and Culture by Comparably in 2023.
• Work for a company that values diversity and makes deliberate efforts to create in inclusive workplace.
• Opportunities for advancement with a company that supports personal and professional growth.
• Playing a crucial part in the lives of our patients, physicians, and pharmacies by enhancing the patient services experience.

Any offer of employment is contingent on completion of a background check to company standard. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

At PharmaCord, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. PharmaCord is proud to be an equal opportunity employer.

In order to maintain a safe workplace for our team members, PharmaCord strongly recommends that all employees are vaccinated against COVID-19.

Want to learn more about us? Find us on LinkedIn, Glassdoor, Twitter & Facebook!

Job Tags

Similar Jobs