League Marshal Job at The Virginia Beach Field House, Memphis, TN

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  • The Virginia Beach Field House
  • Memphis, TN

Job Description

Brief Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Ensure rosters and player identification match registration documents
  • Provide courteous and friendly service to all guests
  • Resolve guest complaints with or without the assistance of supervisory personnel
  • Monitor and limit access to player and spectator areas to those authorized
  • Ensure event areas are properly configured prior to the commencement of play
  • Ensure events begin and conclude on time
  • Respond to any unusual circumstances (e.g. accidents, injuries, altercations, etc.)
  • Ensure Manager on Duty is aware of progress/status of play and unusual circumstances
  • Monitor event areas for unusual activity
  • Act as scorekeeper as required
  • Complete end-of-shift reports in accordance with property standard procedures
  • Perform other duties and responsibilities as needed, required, or assigned by supervisory personnel (Sports/Tournament Director, Manager on Duty, etc.) and/or the General Manager

Requirements

  • Demonstrated leadership ability
  • Display strong verbal communication skills
  • Display professionalism in appearance and interaction with guests
  • Detail oriented and possess outstanding organizational skills
  • Ability to remain calm and focused in a high-volume, fast-paced environment
  • Ability to work in difficult and stressful environments
  • Ability to prioritize and perform multiple tasks simultaneously
  • Ability to remain calm and professional in emergency situations
  • Availability to work evenings, weekends, and holidays if necessary

Qualifications

Education and/or Experience: No prior experience or training is required. Experience managing large groups of people or de-escalating emotionally charged situations is highly preferred.

Language Skills: Ability to communicate with guests/participants in English. Other language skills are desirable.

Mathematical Skills: No math skills higher than basic addition and subtraction is required.

Computer Skills: Use of a windows-based workstation and associated property-specific software for the management of leagues and/or tournaments is required.

Physical Demands

Standing: Constantly (>66%)

Sitting: Rarely (

Job Tags

Shift work, Weekend work, Afternoon shift,

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