Job Description

Job Description

Join our team to supervise and coordinate security team activities to ensure the safety and security of our premises. The Global Security (GS) North America Physical Security team consists of a dynamic group of security professionals who are responsible for providing a safe and secure environment for our employees, clients, and assets in our retail and corporate environments in North America. 

As a Corporate Security Shift Officer within the Global Security team, you will be responsible for ensuring the safety and security of critical areas and personnel, inspecting grounds, controlling and monitoring access to buildings, reporting fire and safety hazards, managing alarms, and responding to emergencies. You will have the opportunity to utilize your skills in critical infrastructure security operations, technical security, alarm management, and mobile communication and incident reporting applications. Your excellent verbal and written communication skills will be essential in this role.  

This position will manage the 3p-11p shift.

Job Responsibilities: 

• Supervise and lead a team of security guards, providing guidance, training, and support.
• Develop and implement security policies, protocols, and procedures.
• Monitor and evaluate the performance of security personnel, providing regular feedback.
• Coordinate security operations and ensure all equipment is functioning properly.
• Respond promptly to security incidents and emergencies, taking appropriate action.
• Conduct regular patrols and inspections to identify and address security risks.
• Maintain accurate records of security activities, incidents, and investigations.
• Collaborate with law enforcement and emergency services when necessary.
• Ensure compliance with legal and regulatory requirements, and enforce company rules.
• Provide excellent customer service and ensure the safety of premises, employees, and visitors.

Required Qualifications, Skills and Capabilities:  

• Active State Security Guard License
• CPR/AED/First Aid certification
• Security Officer experience 
• Strong knowledge of security protocols and procedures.
• Excellent observational and surveillance skills.
• Ability to remain calm and respond effectively in emergency situations.
• Working knowledge of critical infrastructure security operations, technical security, alarm management and mobile communication 
• Practice normal hygiene and personal cleanliness, neat in dress and appearance
• Excellent verbal and written communication skills, with a customer and client focus 
• High school diploma or equivalent
• This role may require you to work evening, overnight, and/or weekend hours  

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

The Global Security (GS) team protects the firm’s people and assets, ensuring the safety of business operations through the implementation of technology, best-in-class talent and client collaboration. Teams are responsible for developing safety policies and procedures, customer safety, pre-employment screening, fraud investigations and security operations on a global basis.

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