Customer Service Representative Job at Acro Service Corp, Johnston, IA

bzNZR2c2anEyR0RaL2N0WVhLTklLQ3EzK0E9PQ==
  • Acro Service Corp
  • Johnston, IA

Job Description

REQUIRED SKILLS REQUIRED SKILLS, KNOWLEDGE,&RELEVANT WORK EXPERIENCE:

* Fluent in Spanish

* Skills in interpersonal communications, negotiation, and conflict resolution

* Experience with customer service / support

* High comfort level and experience with consumer software applications

* Strong computer and troubleshooting skills

* Ability to work off-shift hours and occasional holidays to support the business

* Experience with data management

DESIRED SKILLS, KNOWLEDGE, & RELEVANT WORK EXPERIENCE:

* Knowledge of agriculture customers

* Agriculture operations experience, including Precision Farming experience

* Prior work experience in Agriculture or Technology dealer channels

* Bachelor's degree in Agriculture, Business, Engineering related field, IT or a similar discipline

Contact Center is open from 5am - 5pm CST, Monday - Friday

· Occasional holidays, weekends and overtime based on the needs of the business

· Candidate must be available to work any 8-hour shift within the 7am-6pm support window.

· Candidate will work on-site (Johnston, IA) five days a week with the option to work from home on Friday's

SPECIAL CONSIDERATIONS:

· Training and mentoring will be on the 8-4:30am shift and last approximately 6 weeks.

· Takes approximately 3-4 months from start date to reach full productivity.

· Limited travel to nearby Des Moines Works for a factory tour and to nearby Jensen Farms approximately twice a year. Will ride along with a Deere full-time employee.

Onboarding Attendance Policy:

Contingent employees within their training period (about 5-7 weeks of employment) are not eligible to take any time off. Unexcused absences and/or tardiness during training and mentoring days could result in immediate termination. To determine if an absence is excused work with your direct supervisor.

Interviews will include behavioral based questioning

· Candidate will be asked to share specific examples

Job Tags

Holiday work, Work experience placement, Immediate start, Shift work, Monday to Friday,

Similar Jobs

Truck with Jed Logistics

Truck Driver/CDL-A /Intermodal / Home Daily Job at Truck with Jed Logistics

 ...Hiring immediately for Class A Driver! Bold Safe Trucking is a top employer of CDL Truck Drivers across the country. In addition to a great starting salary, we offer great benefits and great schedules. Come work for a great company that takes pride in its Drivers.... 

JND

[Hybrid] Korean Bilingual Accounts Receivable Specialist (15728-1) Job at JND

 ...)~ Paid Time Off ~401K ~ H1B/Green Card Sponsorship for qualified employee ~ Hands-on experience at global industry leader Samsung ~ Opportunities for career advancement Compensation $22 - 24/hr Top Skills # Excellent communication in English/Korean... 

Senior Helpers of Warrenton

Caregiver (CNA, PCA, HHA ) Job at Senior Helpers of Warrenton

Caregiver (CNA, PCA, HHA) Senior Helpers of Warrenton is urgently hiring Caregivers, CNAs, PCAs, and HHAs, in Madison, VA, and other surrounding cities. If you're looking for a home with a company where you can put your skills and experience to work and make a difference... 

Sam Hill and Shoco Oil

Class A Fuel Driver Job Job at Sam Hill and Shoco Oil

Class A Fuel Driver JobThe most important duty of delivery driver is to drive safely to and from their destination. Driver are expected to keep logs of their activities and make sure their vehicles are maintained in good working order. Drivers deliver , gasoline, fuel... 

Achieve Beyond Pediatric Therapy & Autism Services

School Psychologist-Bilingual Spanish/English -NYC, NY Job - Achieve Beyond Job at Achieve Beyond Pediatric Therapy & Autism Services

 ...join a team of passionate therapists providing excellent pediatric therapy. We specialize in conducting evaluations and providing ongoing...  ...and adhere to our strong ethical standards. We currently offer ABA, Speech, Occupational,Social Work,and Physical therapy as well as...