Job Description

Role: Customer Service Analysts/Contact Center Support
Location: Remote (The candidates should be located in any of these states: Alaska, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia and Wisconsin)
Duration: 12+ Months

• Computer skills are a must.
• Call center experience preferred.
• The job requires multitask, data entry and soft experience using the phone to call.
• Able to solve problems.
• Agents will work cases, investigate, research and make outbound calls to doctor’s offices or clients as necessary. There’s also insurance resolutions and benefit verifications. High Level = Resolve cases to ensure our customers get the right medications in a timely manner. Average case time is 20 minutes.

If you like to learn more please share resume to nishant(@)empowerprofessionals.com 

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