Customer Relationship Executive Job at Alpha-e Barcode Solutions Pvt. Ltd., India

b0hNRGdhdmwyR0hVL3NCWlhxOUlMU214K0E9PQ==
  • Alpha-e Barcode Solutions Pvt. Ltd.
  • India

Job Description

  1. Monitor and provide strategy for performance improvement with logged calls, performance metrics, revenue metrics
  2. Monitor relationships with existing customers through CRM systems,
  3. Inform clients of unforeseen delays or problems.
  4. Handle the processing (task) with accuracy and timeliness.
  5. Responding to calls/tasks/complaints from customers and give after-sales support when requested.
  6. Provide software technical telephone and remote/online support.
  7. Good analytical and reporting skills with good communication skills
  8. Generate &Analyze the report of the task whether it has been solved within pre define timeframe or not.
  9. Manage customer callings whenever it requires
  10. Review the task management system by taking feedback from the customer,
  11. Reporting to the Support/Sales Manager or Team Leader on daily basis,
  12. Responsibility will be variable; it may change as per requirement and performance

Job Tags

Permanent employment, Full time, Remote work,

Similar Jobs

Johns Hopkins Medicine

Site Manager - Release of Information RHIA/RHIT Job at Johns Hopkins Medicine

 ...years of HIM leadership experience, for one year of education experience, i.e. 8 years. Required Licensure Certification, etc. RHIT Credential required. RHIA Credential preferred. Track 1: RHIA credential, with three years of progressive HIM experience.... 

Atlas Manufacturing

CAD Designer Job at Atlas Manufacturing

 ...Overview We are seeking a talented and creative CAD Designer to join our dynamic team in Eau Claire, WI. As a CAD Designer, you will play a crucial role in transforming ideas into detailed designs and technical drawings. If you have a passion for design and a keen eye... 

C&S Wholesale Grocers

Warehouse Order Selector/ Generalist Job at C&S Wholesale Grocers

Position Overview As a Warehouse Generalist, you will fill in for any position in the warehouse including, but not limited to: Selector, Dock Worker, Palletizer, etc. ~2nd shift Sunday to Thursday starting at 4pm ~ starting wage $24 per hour You will contribute...

Highmark Health

Director enGen Finance Job at Highmark Health

 ...the organization. Direct interaction with CEOs and CFOs of other Finance organizations across the Enterprise occurs on a routine basis....  ...savings is key to the role. This role can be hybrid or remote. If you are within 50 miles of an office you will be hybrid onsite... 

Lensa

Workday HR Systems - Strategic Leadership Role Job at Lensa

 ...Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa...