Job Description

Company Overview

Reli. is a dynamic eCommerce company experiencing rapid year-over-year growth via selling on Amazon (), Walmart, our own Shopify store, and eBay. We currently service 10,000+ orders daily across our eCommerce marketplaces, with over 1,000,000+ unique customers such as Marvel, Dominos, and Lululemon.

We pride ourselves in our strong, upbeat work culture and dynamic startup feel. We are looking for new team members who are enthusiastic and willing to learn and grow with the company.

Join our dynamic team at Reli, where we are dedicated to empowering developers and optimizing their work environment. We are committed to fostering innovation and growth by creating an efficient, seamless developer experience. We seek a passionate Biz Ops Project Manager to drive our mission forward by focusing on training, process improvement, and tool optimization.

As a Biz Ops Project Manager , you will play a pivotal role in enhancing the productivity and satisfaction of our development teams. This position is perfect for a candidate who thrives on making an impactful change in the way developers work, facilitating smooth workflows, and creating educational programs to empower the team.

Why Join Us?

A collaborative, innovative work environment that values growth and continuous learning.

Opportunities to shape the development landscape and make a real impact.

Comprehensive benefits and competitive compensation aligned with industry standards.

Hybrid Remote: Reli. is headquartered in Cerritos, CA. We are Hybrid Remote. Our work-from-home days are Mondays, Wednesdays, and Fridays. Our in-office days are Tuesdays and Thursdays to facilitate team bonding and collaboration.

Key Responsibilities:

Developer Training and Education:

• Design and deliver training programs that enhance developers' skills and familiarize them with new tools and practices.
• Develop comprehensive onboarding materials to ensure new developers integrate seamlessly and efficiently into the team.
• Organize workshops and ongoing educational sessions that address both foundational and advanced aspects of development practices.
• Act as a mentor to developers, providing guidance on best practices and addressing any training-related inquiries.

Process Improvement:

• Analyze current development workflows, identify inefficiencies, and implement improvements to streamline operations.
• Collaborate with teams to document and refine standard operating procedures (SOPs) for better alignment and consistency.
• Monitor and evaluate the effectiveness of processes, using feedback and performance data to drive continuous improvement.
• Work cross-functionally to align process enhancements with business goals and ensure minimal disruption during transitions.

Tool Optimization:

• Review and assess existing tools used by developers to ensure they are maximized for productivity and usability.
• Research and recommend new tools or technologies that fit the team's evolving needs and improve development efficiency.
• Collaborate with development teams to customize tools as needed to better suit the workflow and minimize manual efforts.
• Develop documentation and user guides that assist teams in getting the most out of their toolset.

Position Description:

• The primary objective for the Biz Ops Project Manager is to improve developer productivity by enhancing education and training, streamlining processes, and optimizing tool usage. The role is integral to creating a work environment where developers can focus on building and innovating with minimal friction.

Qualifications:

• B.S. Degree in computer science, STEM, or related field
• 3+ years of full-time experience with at least 1 year of business operations - project management experience
• Experience in software development - especially using Python - or relevant technical roles, with a strong understanding of developer workflows.
• Proven track record of implementing training programs and optimizing development processes.
• Strong communication skills and the ability to translate complex technical information into accessible training materials.
• Proficiency with common development tools and platforms (e.g., CI/CD pipelines, and version control systems).
• Problem-solving mindset with the ability to identify process inefficiencies and devise effective solutions.

Fantastic employee benefits:

• Paid Time Off (Vacation, etc.) - 15 Days PTO to Start + 1 additional day per year working at Reli.
• 10 Paid Holidays in addition to PTO
• Hybrid Work Schedule
• Regular Team Happy Hours/Events
• Employer Matching for 401(k)
• Health Care (Medical, Vision, Dental) - Blue Shield PPO or HMO Medical Insurance
• Monthly wellness stipend of up to $260 for mental, emotional, and physical wellbeing
• Life Insurance

Growth Plan:

Reli.’s cornerstone core value is Supporting Happiness. Included within that core value is cultivating the professional growth of Reli. team members. Each Reli. team members is provided with a Growth Plan that lays out opportunities for promotions and compensation raises in recognition of strong performance and contributions.

For team members who show impactful performance and contribution, there will be opportunities for multiple compensation raises a year.

About Reli.

Reli. is a minority-owned and family-owned company headquartered in Cerritos, CA, with three strategically located distribution centers nationwide.

Reli. is a rapidly growing eCommerce company built around strong values & making an impact. Reli. provides a variety of products through eCommerce channels to make the daily lives easier for our business and consumer customers.

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